Within the product details page of a product, you are able to adjust additional shipping costs for a customer who is buying multiple of the same item.

This way, for example, if a customer buys 5 of the same bracelets from your store, you are able to adjust the shipping price for those additional identical items to avoid over charging the customer of shipping fees. 

Check out the video and the steps below to get a better understanding of how to utilize this capability:

Step 1: From your store’s dashboard find the Products tile

Step 2: Edit the product that you want to adjust additional shipping fees for (or add the product if you haven’t done so already)

Step 3: Within the Shipping section of the product details page, find the highlighted blue text that reads $0.00/item within the Zones section and click on it

Step 4: Here, you can adjust the price for the single 2nd same product that is purchased OR you can adjust the price for a range of purchases of the same product and also set a price 

Step 5: Save changes and test on your store

In summary, that is how you can adjust the shipping fees for orders that include multiple purchases of the SAME item.

Please contact our customer support at [email protected] or by simply clicking the chat icon in the bottom right corner of the screen if you have any questions or issues